Mesquita, Evandro Tinoco2024-10-142024-10-142024CORTINA, Erik Sementilli. Liderança servidora. Goiânia (GO), 2022. 51 f Dissertação (Mestrado Profissional em Direito Constitucional Econômico) - Centro Universitário Alves Faria, 2024https://repositorio.unialfa.com.br/handle/123456789/434Introduction: In the current health system, patients expect to receive the highest quality care, and this demands higher costs. Thus, in order to gain public trust, the health system must change and adapt to current demands and the needs of patients.Thus, in the search for standards of excellence within organizations, including in the health area, professionals who occupy leadership positions are increasingly required,as they exert a strong influence on the diverse group of stakeholders in the health care system. health, which generates great challenges to improve the value of care. Objective: The present study is based on the analysis of the literature to analyze the application of servant leadership in health services, in addition to demonstrating that this form is considered a leadership style that can be adopted as a complement to improving the service in any area, in addition to de demonstrates its effects to the work team. Method: the applied methodology is based on the integrative literature review of studies indexed in the following databases: BVS (Virtual Health Library), LILACS (Latin American and Caribbean Literature in Health Sciences), Medline (Medical Literature Analysis and Retrieved System Online), Scielo, studies developed mainly in the last 10 years. Results: it was observed that the servant leader can be seen as someone motivated by a feeling of serving his team that goes beyond his own interests. Where the servant leadership that in its development, concepts and characteristics, provides a solid and effective base in the construction of continuous relationships between leaders, subordinates and services. Proposing in this way, a greater awareness of the performance of all those involved, that is, serving each other. Conclusion: Leadership is an issue that has been challenging organizations to overcome competitors and to achieve greater goals, thus, servant leadership emerges as an alternative that can provide a new context for organizations. In this way, taking into account that organizations have been showing a greater interest in the well-being of their employees and customers, it so happens that they are trying toplace greater emphasis on the ethical and helpful behavior of their leaders. Where servant leadership emerges as a proposal in order to contribute to these needs. The ability to lead is one of the most important qualities in the job market, since with it youcan transmit the company's values and mission and inform all employees about the importance they have for the organization, where this interaction provides the employee motivation and consequently their overall performance. Thus, servant leadership can be considered the best model for healthcare organizations, as itfocuses on strengthening the team, building trust and serving the needs of patients.ptSaúdeLiderança servidoraServiços de saúdeQualidade na organizaçãoLiderança servidora